About this Policy
When you browse, check out, sign in, or message us, you may share information so we can run the store and help with your order.
Here's what that looks like in practice today. Related pages: Terms & Conditions, Returns & Refunds, and Contact.
Information you may share with us
Depending on what you're doing on the site, you may share:
- Email, name, and phone at checkout
- Shipping and billing address details at checkout
- Account details if you sign in
- A message, subject, and optional order number through Contact
Information saved on your device
To keep checkout running smoothly, we may save a guest reference and recent order details in your browser. Recent searches may also be saved on your device.
Your cart is kept for your current visit in the storefront and isn't stored as a long-term cart on your device.
How we use your information
We use the information you share to:
- Create and manage your orders
- Process payment through our payment partner
- Support guest checkout and signed-in shopping where available
- Reply when you contact support
Payment details
On the payment step, you enter card or wallet details with our payment partner. Where supported, you can pay by card, Google Pay, or Apple Pay.
You won't be asked to enter full card numbers in regular 10kstore form fields.
Who we work with
We use a payment partner to process payments at checkout. We haven't published a full list of other partners on this page.
Cookies and similar tools
We haven't published a full cookie notice yet. If you have a question about this, get in touch and we'll help where we can.
Newsletter
If you subscribe via the footer newsletter form, we store your email so we can send store updates. You can ask us to stop using that email for the newsletter by contacting us.
How long we keep information
We haven't published retention timelines yet. If you have a question about information tied to your order or account, contact us.
Getting in touch about your information
For questions about your account or order details, email support@10kstore.com or use Contact.
Children
We haven't published a children's privacy statement yet.
Updates
If we expand this Policy, the latest version will appear on this page.
Contact
Email support@10kstore.com or visit Contact. Support address and hours are listed there.